Nick, your insights on listening strike a chord, revealing the nuances beyond the surface skill. Passive listening, a common pitfall, diminishes true connection, as attention wanders. Your call to be actively present resonates, highlighting the challenge even for professionals. Prioritizing people over problems is a gem. In our solution-driven society, we often forget the power of simply being there. Embracing uncomfortable silences as a form of communication is a refreshing perspective. It speaks volumes about creating a space for understanding. Your emphasis on validating emotions rather than fixing them is crucial. It's a profound shift from problem-solving to empathy, nurturing genuine connections. Lastly, your reminder to introspect amidst conversations adds a valuable layer, acknowledging the symbiosis of self-awareness and empathy.